How do I use Genoapay to shop?

Making a purchase with Genoapay is simple. You can purchase in-store or online with businesses that offer Genoapay as a payment option.

Using your Genoapay account in-store:

To make an in-store purchase, go to the checkout and let the merchant know that you wish to pay with Genoapay.

1. The merchant will create a payment plan for you by entering your name, mobile phone number and details of your purchase.
2. You’ll receive the payment plan via text message.
3. Click the link in the text message which will ask you to log into your Genoapay account or sign up to view the payment schedule.
4. Click Confirm and select an existing card or enter a new credit or debit card details (Visa or Mastercard).
5. You will receive an email confirmation that the plan has gone through.

Please note:

To purchase in-store, make sure you have handy the phone linked to your Genoapay account, phone data/access to the internet on your phone, a credit or debit card, and enough funds on your card to pay the first instalment of 10%.

Card details are added during the application process or your first purchase, after this your card will be saved on your account unless you want to use a different card for your next purchase.

Using your Genoapay account to shop online:

To make a purchase online, follow these steps:

1. Simply add the item to your cart and select Genoapay as the payment method.
2. When prompted, log into your Genoapay account and confirm your order.
3. You’ll receive an email from the store confirming your order.