If your card is expired or blocked you won't be able to make a payment until you have sorted this situation with your bank.
In the meantime, you can make a payment into our bank account.
Our bank details are:
Genoapay Limited 02-0112-0138389-002 (if you are only able to include a two-digit suffix at the end, please enter in 02 not 00).
Make sure to add your payment plan as the reference so we can apply the payment to the correct account.
Your payment plan reference number can be found at the top of your payment reminder email. Please let us know once the payment has been made.
Payments to our bank account may take a couple of days to show on your payment plan.
