How to process a customer purchase in Genoapay? Lisa M 26 July 2019 01:05 Updated Follow This quick video will show you how to create a payment plan on the Genoapay dashboard. Please reach out if you have any questions, simply click the envelope to send us an email, or click help. Related articles What does it cost merchants? Where can I use Genoapay? How do payments work? What happens when customers don't pay? Can I speak to someone?