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  1. Genoapay
  2. Merchant Support
  3. FAQs
  • Can customers pay off their instalments early?
  • How do refunds work?
  • How to process a customer purchase in Genoapay?
  • I'm a merchant. How do I get paid?
  • What does it cost merchants?
  • What happens when customers don't pay?
  • Who tracks all the instalments?
  • Why offer Genoapay as opposed to just accepting credit cards?
  • Why offer payment plan options?
  • Why would a customer not be approved to use Genoapay?