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  1. Genoapay
  2. Returns & Refunds
  3. FAQs

FAQs

  • How do refunds work?
  • How long do I need to wait for a refund?
  • What if my refund goes to a cancelled card?
  • Who is responsible for contacting a merchant?
  • Why am I still being charged when I have returned my purchase?
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Genoapay is a registered financial services provider FSP646749. Genoapay is provided by Latitude Innovation Holdings Limited